Shipping Policy – CMDShop

Last updated: January 25, 2026

At CMDShop, we are committed to delivering high-quality car care products and accessories as quickly and efficiently as possible. Please review our shipping policy below for full details on how orders are processed and shipped.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after 5:00 PM (EST) may be processed the following business day.
During high-volume periods (sales, promotions, holidays), processing times may be slightly longer.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

2. Shipping Locations

We currently ship to:

Canada
United States

If you are located outside these regions, please contact us before placing your order.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

Delivery location
Package size and weight
Selected shipping method

From time to time, CMDShop may offer free shipping promotions, which will be clearly stated on our website.

4. Estimated Delivery Times

Estimated delivery times begin once the order has been shipped (not when the order is placed):

Canada: 3–7 business days
United States: 5–10 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

5. Tracking Your Order

Once shipped, you will receive a tracking number via email.
Tracking updates may take up to 24 hours to appear.

If you do not receive your tracking email, please check your spam folder or contact us.

6. Delays & Lost Packages

CMDShop is not responsible for shipping delays caused by:

Weather conditions
Carrier service disruptions
Incorrect or incomplete shipping addresses

If a package is confirmed lost by the carrier, please contact us and we will assist you in resolving the issue.

7. Incorrect Address or Returned Packages

Customers are responsible for ensuring shipping information is accurate at checkout.
Orders returned due to an incorrect or incomplete address may be subject to additional shipping fees.

8. Customs, Duties & Taxes

International orders (outside Canada) may be subject to customs duties or taxes.
These fees are the responsibility of the customer and are not included in the purchase price or shipping cost.